VELORA CONSULTING FZE LLC
REFUND AND RETURN POLICY
Last Updated: June 2026
- INTRODUCTION
This Refund and Return Policy explains the conditions under which refunds may be requested for consulting services provided by Velora Consulting FZE LLC (“Velora”, “Company”, “we”, “our”, or “us”).
By purchasing any service from Velora, you acknowledge and agree to this policy.
- NATURE OF SERVICES
Velora provides professional consulting and advisory services, including but not limited to:
- Business Consulting
- Growth Strategy Advisory
- Business Development Services
- International Expansion Consulting
- Market Research
- Operational Planning
- Organizational Development
As our services are customized, knowledge-based, and delivered digitally, they cannot be physically returned.
- CANCELLATION BEFORE PROJECT COMMENCEMENT
Clients may request cancellation before any consulting work, research, planning, analysis, meetings, or project activities have commenced.
If approved, a refund may be issued after deduction of any administrative or processing costs incurred.
- NO REFUND AFTER WORK HAS COMMENCED
Once Velora has started providing services, including but not limited to:
- Initial consultations
- Research activities
- Strategic planning
- Analysis work
- Preparation of reports
- Meetings or workshops
- Project execution activities
no refund shall be available.
The client acknowledges that consulting services involve the allocation of professional time, expertise, and resources that cannot be recovered once utilized.
- COMPLETED SERVICES
No refunds shall be provided for services that have been fully delivered, completed, or accepted by the client.
- CLIENT DELAYS OR NON-COOPERATION
Refunds shall not be granted due to:
- Failure to provide requested information
- Failure to attend scheduled meetings
- Delays caused by the client
- Change of business plans by the client
- Internal decisions made by the client
- NO GUARANTEE OF BUSINESS RESULTS
Velora does not guarantee:
- Revenue increases
- Profitability
- Market success
- Business growth
- Investment outcomes
- Regulatory approvals
Refund requests based solely on dissatisfaction with business outcomes shall not be accepted.
- EXCEPTIONAL CIRCUMSTANCES
Velora may, at its sole discretion, review exceptional cases and determine whether a partial refund is appropriate.
Such decisions shall be made on a case-by-case basis and shall not create a precedent.
- CHARGEBACKS
Clients agree to contact Velora directly before initiating any chargeback, payment dispute, or claim through their payment provider.
Where services have been provided in accordance with the agreed scope, Velora reserves the right to contest any chargeback requests and provide supporting documentation to payment processors, financial institutions, and relevant authorities.
- CONTACT INFORMATION
For questions regarding refunds, cancellations, or payment matters, please contact:
Velora Consulting FZE LLC
Email: info@veloraconsultingfze.com
Website: www.veloraconsultingfze.com
- POLICY ACCEPTANCE
By purchasing any service from Velora Consulting FZE LLC, the client confirms that they have read, understood, and agreed to this Refund and Return Policy.